Dear Mrs Flanckenstein
, first of all we thank you for choosing the Araba Fenice Hotel and for your review. We are happy that you enjoyed your stay and we thank you in particular for emphasizing the kindness of our staff, the great food at our restaurant and our hotel located in a unique location directly on the lake where you can admire breathtaking view from the swimming pool, the terrace of the bar and restaurant and also from our Floating suite spa or Superior room, directly from the balcony of the room.
Regarding your complain about the breakfast, you have included it in the price of the room and it's a buffet continental brekfast that included: fresh fruit, fruit in syrup, 5 different type of bread, 4 type of jam, Nutella, Jogurt, 3 different types of Milk, 3 different types of Muesli, 6 home made types of cakes, 4 types of honey, 3/4 types of Juice, Bacon, scrambled eggs, wurstel, fresh and cooked vegetables (2 types), vegetables in oil (6 types), boiled eggs,home made puff pastry and savory pies, patè, different home made types of biscuit, 10 types of brioches, dried fruits, bon bons, chocolate, cold cuts and cheese (2/3 different types of each), Pinzimonio, different types of seeds, different dishes cooked at the moment so our breakfast is already particularly rich. We have different types of rooms with rates ranging from 140 € to 400 € and we have added only 4 products such as pancakes, crepes, juice and flute of Franciacorta wine on payment for some types of rooms (DeLuxe, Classic and Dependance) while for other types (Floating Suite Spa, Pool Junior Suite, Lake Junior Suite and Superior) these products are included to give an additional service.
With the hope of welcoming you again soon, we send you our best regards.