Dear Guest, thank you very much for your review. Novotel hotels always want to offer the best in service quality and for us every suggestion from our guests is important, in order to always improve the quality of our services. All our rooms are thermo-autonomous with the possibility of adjust the temperature directly from the room. We are sorry to learn too late about the problems you had in one of our rooms: at the next stay, do not hesitate to express the inconvenience immediately so that we can allow our technicians to act promptly and solve the problem! Thanks again for your review, best regards