Das Hotel hatte seinen Spa geschlossen und dies vorab nicht mitgeteilt.
Neben dem Haus war eine große Baustelle.
Das Frühstück ist durchschnittlich und jeden Tag das gleiche.
Das Waschbecken im Badezimmer gleicht einem Spucknapf und ist viel zu tief angebracht. Es gab im Bad keine Ablageflächen, nur einen Stuhl auf dem die Zahnputzbecher und Kleenex standen.
Dear Christian,
Thank you for your feedback. We apologize for any inconvenience caused during your stay. Your feedback regarding the closure of our spa, nearby construction, and the consistency of our breakfast offerings is duly noted. We understand the importance of these amenities and strive to provide a comfortable experience for all our guests. We appreciate your feedback as it helps us identify areas for improvement. Please feel free to reach out directly if there's anything further we can assist you with.
Best Regards, Mikaela – Front Desk Manager.
Service und Rezeption excellent, alle sehr nett und kompetent.
Toll, das Minifrühstück morgens um 5.
Zimmer: Gut, aber es fehlt ein Regal oder Schrank, man lebt aus dem Koffer, Platz wäre da.
Bad: tolle Dusche, aber was soll das Miniminiwaschbecken? Haken für Handtücher und ein etwas größerer Ablageplatz fehlen , auch hier wäre Platz.
Aber gerne wieder- wir haben uns wohl gefühlt
Dear valuable guest,
Thank you for your feedback! We're glad to hear that you found our service and reception excellent, and that our team was courteous and competent. Regarding the room, we appreciate your suggestions for improvement. We'll definitely take into consideration your feedback about the need for additional storage space such as shelves or a wardrobe. Similarly, we'll look into providing more functional amenities in the bathroom, such as larger sinks and additional towel hooks. We're delighted to hear that despite these minor issues, you still felt comfortable during your stay. We would be more than happy to welcome you back in the future.
Best Regards, Mikaela – Front Desk Manager.
Sehr gut gelegenes Hotel, in wenigen Minuten mitten im Zentrum.
Hervorragende Küche, interessante Weinauswahl.
Super Matratze.
Dusch-Badewanne war ok, Lavabo mit Spiegel eher eng.
Alles in allem ideal für einen Kurztripp.
Dear DerElmar,
Thank you for taking the time to share your experiences with us. We are pleased to hear that you found our hotel to be very well located. Thank you for your constructive feedback regarding the shower and the sink inside the room. We take such comments seriously and will discuss this internally to ensure that we continue to provide the best possible experience for our guests. We're delighted that you found our hotel ideal for a short trip, and we look forward to welcoming you back soon. If you have any further suggestions or requests, please don't hesitate to let us know.
Best Regards, Mikaela – Front Desk Manager.
Grosses moderned Zimmer mit Blick aufs Meer, tolle Lage am Hafen und zur Innenstadt, nah zum Busstop 15, wo viele Touranbieter Pick up Service anbieten, freundliches Personal, tolles Frühstück. Jederzeit gerne wieder
Dear valuable guest,
Thank you for your positive feedback! We're delighted that you enjoyed your large modern room and found our location convenient. It's wonderful to hear that our friendly staff and great breakfast added to your experience. We appreciate your kind words and would be thrilled to welcome you back anytime!
Best Regards, Mikaela – Front Desk Manager.
Sind alle sehr bemüht - Zimmer etwas älter aber top - Standard-Zimmer sehr klein aber sauber. Restaurant ist etwas teurer aber sehr gut.Frühstück o.k., Lage zu Fuß in die Stadt sind ca. 5 Minuten - würden wieder kommen.
Dear Manfred,
Thank you for providing us with feedback. We are delighted to see that you enjoyed your stay and would return to us one day. We hope that day is sooner than later!
Kind Regards, Mikaela Sesia - Front Desk Manager.
