Wir waren für zwei Tage in diesem Hotel, und es hat alles gestimmt. Das Zimmer war geräumig, geschmackvoll eingerichtet und sauber. Die gesamte Anlage ist sehr gepflegt, das Essen im Lobbybereich war ebenfalls gut, und die Mitarbeiter waren ausnahmslos freundlich und hilfsbereit. Nicht zu vergessen: der SPA Bereich und die Lage des Hotels sind ebenfalls einwandfrei. Somit ist dieses Hotel aus unserer Sicht jederzeit zu empfehlen.
Dear Ichiba,
Thank you so much for your wonderful review. We are delighted to hear that you had a perfect stay with us and that you enjoyed every aspect of our hotel.
We are pleased that you found the room spacious, tastefully decorated, and clean. It is also gratifying to know that you appreciated the well-maintained complex, the quality of the food, and the friendliness and helpfulness of our staff.
We are particularly happy that you enjoyed the SPA and found our hotel's location impeccable. Your recommendation means a lot to us.
We look forward to welcoming you back in the future.
Best regards,
Das Royl Savoy wird seinen Sternen gerecht. Die ganze Anlage inklusive Spa sind wunderschön und lassen keine Wünsche offen. Sicht auf den Park/See sind empfehlenswert. Die Zimmer sind wunderschön, geräumig und qualitativ sehr hochwertig. Positiv war auch die grosse Kulanz, was Nutzung des Spa über den Abreise Zeitpunkt hinaus betrifft. Das Frühstück war hingegen nur durchschnittlich in dieser Sterneklasse, viele a la carte Optionen wie beispielsweise ein Avocado Sauerteig Toast, kosten 10.-- Aufpreis, was durchaus alles inbegriffen sein dürfte. Ebenso sind die Preise an der Bar für Getränke und Snacks zu abgehoben. Dennoch ein absoluter Tip für einen unvergesslichen Aufenthalt in Lausanne!
Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at Royal Savoy and that our hotel met your expectations. It's wonderful to know that you found our facilities, including the spa, to be beautiful and that you appreciated the views of the park and lake. We are also pleased to hear that you found our rooms to be spacious, beautifully appointed, and of high quality.
We are glad that you found our spa usage policy accommodating and flexible, extending beyond the check-out time. However, we apologize for any disappointment regarding the breakfast experience. Your feedback regarding the pricing and options available at breakfast and at the bar is valuable to us, and we will certainly take it into consideration for future improvements.
Thank you for considering us as a top recommendation for an unforgettable stay in Lausanne. We hope to have the pleasure of welcoming you back in the future for another memorable experience.
Warm regards,
Wie nicht anders zu erwarten, war unser Aufenthalt perfekt. Sofern das Wetter mitspielt, lohnt sich auf jeden Fall ein Zimmer zur Seeseite mit Balkon. Wir waren auf jeden Fall rundum zufrieden. Die Mitarbeiter waren alle kompetent, freundlich und hilfsbereit. Auch das Ambiente in der Sky Lounge sowie das Fondue haben uns sehr gut gefallen. Leider waren wir nur für eine Nacht im Hotel, sodass wir nicht alles erkunden konnten, was wir aber gerne bei der nächsten Gelegenheit nachholen werden.
Thank you for your feedback! We're delighted to hear that your stay was perfect as anticipated. A room facing the lake with a balcony is indeed a wonderful choice, especially on sunny days. We're thrilled that you were fully satisfied with your experience. Our team takes pride in providing competent, friendly, and helpful service, so it's fantastic to know that you found them to be so.
It's great to hear that you enjoyed the ambiance of the Sky Lounge and the fondue. We regret that your stay was brief and you couldn't explore everything, but we look forward to welcoming you back on your next visit so you can experience more of what we have to offer.
Warm regards,
Sehr edles, schön eingerichtetes, qualitativ hochstehendes Hotel mit außerordentlich freundlichem Personal. Zudem sehr gut mit dem öffentlichen Verkehr (Metro) erreichbar. Ich freue mich jedes Mal, wieder im Royal Savoy zu Gast zu sein.
Dear le0nzeder,
Thank you for your kind words and for choosing the Royal Savoy Hotel as your preferred accommodation. We're delighted to hear that you find our hotel to be elegant, beautifully furnished, and of high quality.
It's wonderful to know that you've experienced exceptional service from our friendly staff. We're also pleased to hear that you find our hotel conveniently accessible via public transportation, particularly the Metro.
We truly appreciate your loyalty and look forward to welcoming you back to the Royal Savoy Hotel for many more enjoyable stays.
Best regards,
Unser Aufenthalt war wunderbar! Insbesondere der Service im Restaurant (Hr. Youssef und Teamkollegen) war exzellent! Die Qualität der Speisen beim Frühstück und der Brasserie, das Executive Zimmer, die Infrastruktur, der Spa, die Lage ebenso! Vielen Dank - wir kommen sehr gerne wieder!
Dear MarioK703,
Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay with us and that you particularly enjoyed the service provided by Youssef and his team in the restaurant. We strive to provide excellent service and it's always rewarding to receive such positive feedback.
We're also thrilled that you found the quality of the food at breakfast and in the brasserie, as well as the Executive Room, infrastructure, spa, and location to your liking. Your satisfaction is our top priority, and we're grateful for your appreciation.
Thank you once again for choosing to stay with us. We look forward to welcoming you back soon!
Best regards,
