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Servatur Casablanca

Nutzer (755)
Panoramen (23)
Zimmer und Suite (259)
Zertifikat für Exzellenz

Nähere Informationen

Zertifikat für Exzellenz
Ausstattungen & Services des Unternehmens
Fitnesscenter mit Trainingsraum
Kostenlose Parkplätze
Kostenloses Highspeed-Internet (WLAN)
Chemische Reinigung
Mehrsprachiges Personal
Pool für Erwachsene
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Ausstattung der Zimmer
Kühlschrank im Zimmer
Gut zu wissen


87Vieles gut zu Fuß erreichbar
Bewertung: 87 von 100
81Restaurantsin einer Entfernung von maximal 0.5 km
35Sehenswürdigkeitenin einer Entfernung von maximal 0.5 km
220Fragen & Antworten
Bewertungen von Reisenden
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Leider ging schon der Start im Hotel ziemlich in die Hose, weil das Zimmer in der gebuchten und bereits bezahlten Kategorie nicht frei war und man uns eine niedrigere Kategorie als gleichwertig verkaufen wollte. Erst nach massiver Beschwerde einigten wir uns dann darauf eine
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Antwort von Servatur, Director de Relaciones con Clientes im Servatur Casablanca
Beantwortet: 23. Mai 2018
Dear Andreas S, First of all we would like to thank you for taking the time to share your experience at Servatur Casablanca. For us, it is really important to receive feedback from our guests so that we can continue to improve and solve the possible problems encountered. We were very sorry that the room booked was not available from the beginning. This is certainly not the quality of service we want to provide to our guests. We hope that the compensation we offered you was to your liking. Rest assured that we will study the case to prevent it from happening again. Regarding the noise in the area of Puerto Rico, we would like to take this opportunity to remind that the doors of the terraces of all the rooms are totally soundproof. It might help if you decide to visit us again in the future. Unfortunately, there is little more we can do with the noise generated by other establishments, although we work hard to make Servatur Casablanca a quiet place (for example, being Adults Only). As for the comments on the breakfast and coffee, we will also look into the implementation of possible improvements. We would also like to take this opportunity to remind you that we do not only have the BBQ Buffet on Mondays. Our restaurant The Club has a magnificent a la carte dinner the rest of the days and an excellent and exclusive gala dinner on Thursdays with a delicious tasting menu. We hope to be able to count on you again so that you have the opportunity to try the other varieties of dinners we offer. But not only do we hope to have you back for that, we would also like to have the opportunity to improve your overall experience with us and make sure you have a great stay. Therefore, remember that we are always available at casablanca@servatur.com to read any other suggestions or even requests you may have for the future. Warm regards from Gran Canaria, Servatur Casablanca
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Sehr schönes modernes und ruhiges Hotel,tolle Zimmer sehr gutes Essen. Das Hotel ist nicht zu groß. Sehr freundliches Personal. Sehr schöne Aussicht. Ein größes Plus, ich bin in der Nacht angereist und im Kühlschrank im Zimmer stand Essen bereit und eine Flasche Wein zur
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Antwort von pilarderada, Guest Relations Manager im Servatur Casablanca
Beantwortet: 1. Aug. 2017
Dear user, Thank you so much for writing a review and rating your stay at Servatur Casablanca. We really appreciate your kind words regarding our facilities. Not being a very big hotel, helps us to provide a professional but at the same time familiar and friendly treatment by our staff to spend lovely holidays. We are happy to see that you liked the rooms and the tranquility of Servatur Casablanca, as well as the brilliant views of the valley of Puerto Rico. It is great that you also liked the fact of having the cold dinner ready when you checked in, as it means that you enjoyed your stay from the very beginning. We are really looking forward to see you again. Remember that you can contact us via email at casablanca@servatur.com at any moment you might need. We will be delighted to help you. Warm regards, Servatur Casablanca
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Wir haben hier zwei schöne Wochen verbracht. Die Zimmer war sehr schön und sauber.Sehr gute Ausstattung und schönen Ausblick auf Puerto Rico. Service sehr aufmerksam und freundlich. Pool und Poolbar super. Wenn mann mehr Luxus haben möchte, kann mann ein Zimmer mit eigenem
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Antwort von pilarderada, Guest Relations Manager im Servatur Casablanca
Beantwortet: 30. März 2017
Dear Mr. Darius G, First at all, we would like to thank you for having chosen Servatur Casablanca to spend your holidays. It is a delight for us to read such a good review from one of our guests. As you have mentioned, the attention to the detail in all what our employees do is one of the things we are proudest about. They strive daily so we can reach what we aim for: your maximum satisfaction during your holidays, and, if there is something they can do to help you, rest assured, they do their best. The spectacular views of the whole valley of Puerto Rico that you have from the balconies of your room, or even from the solarium on the top floor, is something that makes your experience unique. Concerning your words for the gym and the food quality, we have taken notes of all your comments and we will look into this matter. Knowing the opinion of our guests is the best for us because it allows us to realize in which points we can keep improving to offer you an excellent service. For your next visit to the magical island of Gran Canaria, do not forget to contact us at casablanca@servatur.com so we can inform you of the different options that you have by staying with us. We recommend you to spend a lovely holiday in our privileged Junior Suite Superior with a jacuzzi on the balcony. Wishing you to come back! Warm regards, Servatur Casablanca
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Diese Bewertungen wurden maschinell aus dem Englischen übersetzt. Maschinelle Übersetzungen anzeigen?
Wir waren hier für 4 Nächte. Bei der Ankunft ein kostenloses Getränk gegeben. Buchte ein Junior Suite Superior es war ausgezeichnet. Der Balkon war riesig und bot 2 Sonnenliegen, Tischstühle, Sonnenschirm und einen Whirlpool / Whirlpool. Zimmerservice über eine App bestellt,
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Wirklich genossen unseren Urlaub - sengendes Wetter - zu heiß auf dem Balkon, aber Ecke Whirlpool half. Gutes Frühstück mit Ausnahme von übertriebenem Speck und manchmal auch Würstchen. Das Personal war sehr freundlich und hilfsbereit. Die einzige Enttäuschung war der nächtliche
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hi how much is it to book private taxi to get to hotel from airport
Hi about 60 euro’s, it will take roughly 40 minutes
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What toiletries are included in the room? Are beach towels provided? Thanks :)
Beach towels are provided, toiletries consists of toothpaste toothbrush,soap, shower gel, body wash and body lotion but still take your own as these are small apart from shower gel.
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Hi Do all rooms come with a balcony, sun facing and with sun loungers please?
No a normal junior suite comes with table and chairs only , sun comes round about 10.30 am till dusk, but you could always use the roof top area lovely and quiet with showers to. And a nice drinking area at evening times with a great view.
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Don't worry about your stay in Casablanca, toiletries, beds are one of the best for comfort. towels for sun loungers are supplied, there's no early morning dash for loungers,mogan can be accessed by bus a short walk down to bus station about 15 mins ferry to mogan is a twenty minute walk away down at the marina, about €13 . Hope this helps.
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Hi there was no noise or disruption when we were there at Christmas. It’s the opposite way from the hotel to the harbour and main centre so we found it didn’t impact at all. Jenny
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"Zimmer mit der Endnummer 7 bis 14"
$ 73 - $ 184 (Basierend auf den durchschnittlichen Preisen eines Standardzimmers)
SpanienKanarische InselnGran CanariaPuerto Rico
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