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Royal Hotel Sanremo

Rabattbenachrichtigung: 17 % unter dem Durchschnittspreis
Ankunftsdatum— / — / —
Abreisedatum— / — / —
Gäste1 Zimmer, 2 Erwachsene, 0 Kinder
Sichern Sie sich den niedrigsten Preis von diesen Websites.
Expedia.com
$ 341
$ 192
zum Angebot
Agoda.com$ 192
Booking.com$ 192
Travelocity$ 192
Hotwire.com$ 192
Orbitz.com$ 192
ZenHotels.com$ 341
Die Preise werden von unseren Partnern bereitgestellt und beinhalten den durchschnittlichen Zimmerpreis pro Nacht sowie alle Steuern und Gebühren, die zum Zeitpunkt der Buchung feststehen, anfallen und unseren Partnern bekannt sind. Sonstige Steuern und Hotelgebühren, die zum Zeitpunkt der Buchung noch nicht feststanden oder anfielen, müssen während des Aufenthalts im Unternehmen bezahlt werden.Weitere Informationen finden Sie auf den Websites unserer Partner.
Nutzer (1103)
360
Panoramen (64)
Video (1)
Zertifikat für Exzellenz

Nähere Informationen

Lage
Sauberkeit
Service
Preis-Leistungs-Verhältnis
Zertifikat für Exzellenz
Ausstattungen & Services des Unternehmens
Pool
Zimmerservice
Restaurant
Fitnesscenter mit Trainingsraum
Kostenloses Highspeed-Internet (WLAN)
Kostenlose Parkplätze
Bar/Lounge
Spa
Inklusive Frühstück
Aktivitäten für Kinder (kinder-/familienfreundlich)
Außenpool
Babysitting
Bankettsaal
Beheizter Swimmingpool
Chemische Reinigung
Concierge
Flughafentransfer
Frühstück verfügbar
Geschäftszentrum mit Internetzugang
Haustiere erlaubt (tierfreundlich)
Konferenzräume
Mehrsprachiges Personal
Öffentliches WLAN
Tagungsräume
Tennisplatz
Wäscheservice
Whirlpool
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Ausstattung der Zimmer
Klimaanlage
Minibar
Familienzimmer
Nichtraucherzimmer
Raucherzimmer verfügbar
Suiten
Gut zu wissen
HOTELSTIL
Schöne Aussicht
Zentral gelegen
HOTELKLASSIFIZIERUNG
Hotel-Links
Besuchen Sie die Hotel-Website.
Hotelangebote

Standort

Vollbild
93Sehr viel gut zu Fuß erreichbar
Bewertung: 93 von 100
34Restaurantsin einer Entfernung von maximal 0.5 km
11Sehenswürdigkeitenin einer Entfernung von maximal 0.5 km
1’004Bewertungen
1’572Fotos
23Fragen & Antworten
19Zimmertipps
Bewertungen von Reisenden
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Das Royal in San Remo gehört zu meiner Wahl, weil es angenehmen Flair von ,das Leben ist gut‘ vermittelt ohne dabei versnobt zu wirken. Klar ist es ein 5Sterne L Hotel aber eben angenehm. Hätte es auf dem Zimmer nur noch eine Kaffeemaschine, die Punktezahl wäre maximal - aber
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Ein ideales Hotel für einen wunderbaren Urlaub.Das ganze Hotel ist sehr schön und in einem sehr guten Pflegezusatand. Wir hatten Zimmer zur Meerseite und die sind natürlich die schöneren. Zu Fuß erreicht man das Stadtzentrum und somit auch viele Restaurants in wenigen Minuten.
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Wir verbrachten 5 tolle Tage in Sanremo. Das Hotel Royal liegt an guter und zentraler Lage, wenige Meter vom Casino und vom Strand entfernt. Zum beheizten Meerwasser Aussenpool (wobei am Pool 6 Euro für ein 2dl Cola verlangt werden), gehören ein paar wenige Sonnenliegen am
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Antwort von RoyaHotelSanremo, Management Consultant im Royal Hotel Sanremo
Beantwortet: 2. Aug. 2018
Dear Guest, I refer to your review concerning your very recent stay and I would like to thank you very much for the preference given to the Royal Hotel Sanremo and for taking time and trouble to share your experience. We constantly strive to meet our clients’ needs and expectations and both positive and negative comments are welcome and useful to improve our standards. We are aware that leisure time spent spent by guests is much precious and that first class treatment, very high level of comfort and facilities, genuine hospitality and professionalism are expected. We devote with pleasure many efforts and passion to provide our clientele an exclusive and emotional experience being rewarded by their satisfaction and fidelity. I am delighted to learn that in general you appreciated our location, our property, our Royal Wellness Spa, our hospitality, our food and in particular our buffet breakfast. At the same time I took note of the negative comments you put in evidence and please allow me to clarify our position after checking closely with the concerned members of the staff. With regard to the beach service, I kindly inform you that the “Beach Imperatrice” doesn’t belong to the hotel, as specified in all our public information and communications. It is a private beach managed by an external Company with which we have a partnership agreement, but we are not responsible for any disservice that may occur there. For accessing the beach, clients have to collect the free voucher at the Fronf Office desk, as per our policy. I invite you to consider that a clear notice informing about the external beach opposite the hotel is available to our guests while the regulation concerning the allocation of places is explained by the employees at the check-in and it is written on the ticket delivered together with the key card at the arrival stating that the towels are given by our pool attendants. A stock of towels is always available at the beach too. As far as the bedroom is concerned, I kindly let you know that guests have the choice among different categories and prices: standard, superior, junior suites, deluxe junior suites, suites, deluxe suites and exclusive suites, each one with its individual décor. You booked through our website a 4-night stay in a double standard room at the daily rate of Euro 341,00 on bed and breakfast basis from July 22nd to July 26th. During these dates, being our peak season, the hotel was almost fully booked with an occupancy of 98% . On arrival you were upgraded and assigned the superior double room n. 245 with hill view. I sincerely regret that you found the accommodation noisy. Referring to the negative points you put in evidence concerning the swimming-pool, please consider that our pool is an historical one designed by the architect Giò Ponti. It was one of the first outdoor swimming-pools in Europe. Every year we invest not less that 40,000 Euro for the pool, the plants and the surrounging area, representing an important part of our budget for our short and medium-term investments. In particular, the works concern the tiles, the rock cleaning and the replacement of the parts that do not work well. This is of course a conservative maintenance in consideration of the value of the masterpiece. The different colour of tiles are part of the original design to create the famous Caraibbean emerald blue effect. I assure you that we receive always compliments for our pool from many discerning guest also with children who really appreciate and love it. With regard to the price of the drinks at the pool bar Corallina, I can say that all our rates are in line with the ones of our Italian and French competitors, including the Principality of Monaco, as we keep them under control with our constant online tracking and monitoring. Our pricing strategy and policy are absolutely fair as an integral part of our transparent sales and marketing actions. In addition to this, I take the opportunity to update you in a more extensive way. Our clients’ satisfaction represents our priority. Every year, we plan important renovation and restyling works during our closing months in fall and winter, demonstrating our commitment to continuously improve the level of comfort. The staff is trained to provide our clients an impeccable service and a pleasant experience as well as to develop a genuine sense of belonging and brand identity. Team trainee courses are also regularly organised up to 4,200 working hours per year and when necessary, appropriate measures are immediately taken to make all members realize how important are professionalism, efficiency, courtesy and care of details to prevent negative occurrences. I undertand that your stay didn’t meet with all your expectations. It is a pity, however, that you didn’t express your feeling of dissatisfaction with clear evidence to any of the staff members during your stay with us. When some problems arise, we are always ready and available to assist our guests in an assertive way and listen to their needs and requests. Whenever possible we are also delighted to anticipate the wishes of our regular clients. It is possible, however, that sometimes, despite all our efforts, any inconvenience or trouble may always arise especially during our peak season with the maximun occupancy. Feeling confident that our position has been clarified, I would be delighted to welcome you again among our valued guests in the future, should you wish to give us the chance and plan to travel to the Italian Riviera of Flowers again, assuring you that we will do the utmost to make your holiday most relaxing and enjoyable. In the meantime, I wish you a lovely continuation of the season with warm regards from sunny Sanremo. Marco Sarlo Management Consultant
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Das Hotel hat eine gewisse Anzahl von Plätzen in einem Beachclub direkt unter dem Hotel. Für den Zugang bekommt man einen Voucher vom Hotel. Wenn viele Hotelgäste zum Beach gehen, kann es sein, dass die Hotelplätze alle vergeben sind und man bekommt keinen Voucher mehr. Das
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Antwort von RoyaHotelSanremo, Management Consultant im Royal Hotel Sanremo
Beantwortet: 19. Juli 2018
Dear Guest, I refer to your review concerning your very recent stay and I would like to thank you very much for the preference given to the Royal Hotel Sanremo and for taking time and trouble to share your experience. We constantly strive to meet our clients’ needs and expectations and both positive and negative comments are welcome and useful to improve our standards. We are aware that leisure time spent spent by guests is much precious and that first class treatment, very high level of comfort and facilities, genuine hospitality and professionalism are expected. We devote with pleasure many efforts and passion to provide our clientele an exclusive and emotional experience being rewarded by their satisfaction and fidelity. I hope that in general you appreciated our property and holiday here. I took note at the same time of the negative comments you put in evidence concerning the beach service and please allow me to clarify our position after checking closely with the concerned members of the staff. First of all I kindly inform you that the “Beach Imperatrice” doesn’t belong to the hotel, as specified in all our public information and communications. It is a private beach managed by an external Company with which we have a partnership agreement, but we are not responsible for any disservice that may occur there. You arrived on July 13th at 17:15. The day after you had free access to the beach after collecting the regular voucher at the Fronf Office desk, as per our policy. Unfortunately on July 15th you were not able to use the service because all the available places in our allotment were already assigned. On July 16th, July 17th and July 18th in the morning you had access to the beach with our free vouchers. I kindly invite you to consider that a clear notice informing about the external beach opposite the hotel is availble to our guests while the regulation concerning the allocation of places is explained by the employees at the check-in and it is written on the ticket delivered together with the key card at the arrival stating that the towels are delivered by our pool attendants. A stock of towels is always available at the beach too. Then we can say that only once you could not use the beach facilities. I assure you that I understand your discomfort and dissatisfaction. However, until July 18th there is no evidence that you expressed any complaint to any of the staff members. When some problems arise, we are always ready and available to assist our guests in an assertive way and listen to their needs and requests. Whenever possible we are also delighted to anticipate the wishes of our regular clients. I sincerely hope at the same time that during your stay you took advantage and appreciate our heated sea-water swimming-pool designed by the architect Giò Ponti in our quiet and colourful subtropical park of 16,000 sq m with splendid views over the sea and tried the excellent service provided by our staff serving delicious fruit snacks, food and beverages and supplying iced refreshing lavettes under the sun umbrellas. Furthermore, a choice of informal lunch or rich buffet is available daily. All our guests really love this outside area as well as the high level service we offer. In addition to this, I take the opportunity to update you in a more extensive way. Our clients’ satisfaction represents our priority. The team is trained to provide our clients an impeccable service and a pleasant experience as well as to develop a genuine sense of belonging and brand identity. Trainee courses are also regularly organised up to 4,200 working hours per year and when necessary, appropriate measures are immediately taken to make all members realize how important are professionalism, efficiency, courtesy and care of details to prevent any future occurrence. However, sometimes, despite all our efforts, any inconvenience or trouble may always arise especially during our peak season. Feeling confident that our position has been clarified, I would be delighted to welcome you again among our valued guests in the future, should you wish to give us the chance and plan to travel to the Italian Riviera of Flowers, assuring you that we will do the utmost to make your holiday most relaxing and enjoyable. In the meantime, I wish you a lovely continuation of the season with warm regards from sunny Sanremo. Marco Sarlo Management Consultant
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Das Bewerten von Hotels ist ja ehrlich gesagt ziemlich schwer. Alles so subjektiv hier. Da hat einer Krach mit seiner Frau, oder fühlt sich gerade nicht so - Zack - nur zwei Sterne. Anders gesagt: das subjektive Empfinden ist kaum zu objektivieren. Dennoch gibt es ein paar Dinge
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Antwort von RoyaHotelSanremo, Management Consultant im Royal Hotel Sanremo
Beantwortet: 1. Aug. 2018
Dear Guest, I refer to your review concerning your stay in April and I would like to thank you very much for the preference given to the Royal Hotel Sanremo and for taking time and trouble to share your experience. We constantly strive to meet our clients’ needs and expectations and both positive and negative comments are welcome and useful to improve our standards. We are aware that leisure time spent spent by guests is much precious and that first class treatment, very high level of comfort and facilities, genuine hospitality and professionalism are expected. We devote with pleasure many efforts and passion to provide our clientele an exclusive and emotional experience being rewarded by their satisfaction and fidelity. I hope that at least in general you appreciated your holiday here. I took note of the negative comments you put in evidence and please allow me to clarify our position after checking closely with the concerned members of the staff. You arrived at the hotel on April 21st at 18:29 hours without previously booking and you left on April 22nd at 11:26 hours. You were assigned room n. 531 on the top floor at the rate of Euro 460,00 per night on bed and buffet breakfast basis. On these dates the hotel was almost fully booked with an occupancy of 98% due to the Italian public holiday. As far as the breakfast is concerned, I kindly inform you that a buffet is always included in the room rate, contrary to what you said. It is an Italian, very rich buffet which our guests really appreciate and it includes the following choice: olive oil bread, five-cereal bread, wholemeal bread, milk bread, olive bread, raisin sandwich loaf, white French loaf, flour type “0” bread, typical focaccia bread, rusks, selection of buns, pastries and fancy biscuits, tart served with: selection of jams and marmalades, honeys, Nutella, Italian and foreign butters, margarine; All Bran, Corn Flakes, chocolate Corn Flakes, extra Classic Muesli, Extra Muesli Fruit Magic, Extra Belgian Chocolate and Hazelnut Muesli, Rice Krispies, porridge; natural yoghurt, fruit yoghurt, low-fat natural yoghurt and low fat fruit yoghurt; smoked salmon, cooked ham, salami Milano and mortadella; Bel Paese, Babybel, Emmenthal and Fontina cheese; centrifuged apples and green apples, centrifuged carrots, centrifuged cucumbers, fennels, celery or mix of your choice; orange and grapefruit freshly squeezed juices, sparkling wine; fruit in season; fruit compote; soft boiled eggs, scrambled eggs, scrambled eggs with bacon and scrambled eggs with sausage; hot dishes as string beans with tomato sauce, potato rösti; plus our organic rich food corner. Other dishes can be ordered at a charge. This year the buffet has been enriched including also the omelettes. For the Room Service, we apply an extra charge of only 6,00 Euros per person for the continental breakfast, 6,00 Euros for snacks, Euro 12,00 for lunch and dinner with à-la-carte menu while for drinks, wines and aperitifs there is no supplement. For the room service breakfast we are not able of course to serve all that listed above, but this is clearly specified in the room service menu. Expert clients who usually travel and stay in deluxe hotels should know this. In addition to this, I invite you to consider that our rates are all in line with the ones of our Italian and French competitors, including the Principality of Monaco, as we keep them under control with our constant online tracking and monitoring. Our pricing strategy and policy are absolutely fair as an integral part of all our transparent sales and marketing actions. Referring to your criticism about the bedroom, I let you know that guests have the choice among different categories and prices: standard, superior, junior suites, deluxe junior suites, suites, deluxe suites and exclusive suites, each one with its individual décor. Our property, rich in history and tradition, has its own style which differs from a hotel chain or a new hotel. This feature gives our hotel a timeless charm and a unique appeal many discerning travellers with correct expectations love and look for, becoming our regular clients. Every year, we plan important renovation and restyling works during our closing months in fall and winter, demonstrating our commitment to continuously improve the level of comfort. The precious feedbacks are kept in evidence when we finalize our short- and medium term investments. Please, consider that most of our bedrooms are renovated. As a matter of fact, according to our plan, we restyle 10 rooms per year, therefore the most aged room can be maximum 13 years old. In particular, the deluxe junior suite n. 531 you occupied, in 1986 didn’t exist yet as our top floor was build in 1991; the room was renovated in 2003 and it will be restyled this forthcoming winter. I strongly doubt that our employee of the Front Desk gave you the anwer you mentioned for two reasons: the first one because, as already explained, in 1986 the top floor didn’t exist yet and the second one because the team is well trained to give professional and correct information. By the way, I take the opportunity to update you in a more extensive way. Our clients’ satisfaction represents our priority. The staff is trained to provide our clients an impeccable service and a pleasant experience as well as to develop a genuine sense of belonging and brand identity. Courses are regularly organised up to 4,200 working hours per year and when necessary, appropriate measures are immediately taken to make all members realize how important are professionalism, efficiency, courtesy and care of details to prevent negative occurrences. I regret that your stay didn’t meet with your expectations and it is really a pity that you didn’t express immediately your feeling of dissatisfaction with clear evidence to the staff. When some problems arise, we are always ready and available to assist our guests in an assertive way and listen to their needs and requests. Whenever possible we are also delighted to anticipate the wishes of our regular clients. However, sometimes, despite all our efforts, any inconvenience or trouble may always arise especially during our peak season with the maximun occupancy. Feeling confident that our position has been clarified, I would be delighted to welcome you again among our valued guests in the future, should you wish to give us the chance and plan to travel to the Italian Riviera of Flowers again, assuring you that we will do the utmost to make your holiday most relaxing and enjoyable. In the meantime, I wish you a lovely continuation of the season with warm regards from sunny Sanremo. Marco Sarlo Management Consultant
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Albenkategorien
Alle FotosNutzerZimmer und SuitePool und StrandSpeisesaalBusinessbereich und VeranstaltungsräumeFamilien- und Kinderbereiche
Professionelles Foto – exklusiv in Auftrag gegeben von TripAdvisorRoyal Hotel Sanremo
The Sissi Suite at the Royal Hotel Sanremo
Professionelles Foto – exklusiv in Auftrag gegeben von TripAdvisorRoyal Hotel Sanremo
The Deluxe Room at the Royal Hotel Sanremo
Professionelles Foto – exklusiv in Auftrag gegeben von TripAdvisorRoyal Hotel Sanremo
The Standard Room at the Royal Hotel Sanremo
Professionelles Foto – exklusiv in Auftrag gegeben von TripAdvisorRoyal Hotel Sanremo
The Sissi Suite at the Royal Hotel Sanremo
Professionelles Foto – exklusiv in Auftrag gegeben von TripAdvisorRoyal Hotel Sanremo
The Mirella Suite at the Royal Hotel Sanremo
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Does the juniorsuite have a balcony/terrace? And is it furnished?
We are pleased to inform you that we have: Junior suite hill view (without sea view /without balcony) Junior suite sea view with balcony Junior suite deluxe sea view with terrace – located on the top floor For further in formation, please visit our website.
0 Stimmen
Can anyone tell me if there are tea and coffee making facilities in the rooms?
Mine did not have. There is a bar that serves tea, coffee and drinks on the ground floor. You may want to call the hotel and ask them. Most of the staff speak English.
1 Stimme
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Please advise what you mean by airport transportation and is there a cost?
Nearest airports to Sanremo are Genoa and Nice, neither are near.
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Bonjour, j'ai réservé dans votre Hotel du 3 au 6 avril, et je voulais savoir si votre piscine extérieure était ouverte cette date. Bien cordialement V.P.
Nous vous remercions pour votre préférence accordée au Royal Hotel Sanremo et, avec plaisir, nous vous informons que notre piscine extérieure d'eau de mer réchauffée à 27 degrés avec solarium, sera ouverte pendant la période en question. Nous restons à votre dispositions et, dans l’attente de vous souhaiter la bienvenue à l’Hôtel Royal, nous vous prions d’agréer nos meilleures salutations Bureau de réservation
2 Stimmen
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12345
"Natürlich die Zimmer zur Meerseite"
"auf alle Fälle Meerblick wählen"
"Junior Suite Deluxe mit Meerblick"
"Unbedingt Zimmer mit Meersicht wählen. Der Ausblick ist fantastisch!"
"Unbedingt Zimmer mit Meersicht buchen"
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1234
PREISSPANNE
$ 169 - $ 602 (Basierend auf den durchschnittlichen Preisen eines Standardzimmers)
AUCH BEKANNT ALS
royal san remosan remo royal hotelroyal hotel san remo
STANDORT
ItalienLigurienLigurienSanremo
ANZAHL DER ZIMMER
126
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