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Cervo Hotel, Costa Smeralda Resort

Nutzer (233)
Zimmer und Suite (472)
Video (1)
Zertifikat für Exzellenz

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Sauberkeit
Service
Preis-Leistungs-Verhältnis
Zertifikat für Exzellenz
Ausstattungen & Services des Unternehmens
Restaurant
Zimmerservice
Kostenloses Highspeed-Internet (WLAN)
Pool
Kostenlose Parkplätze
Bar/Lounge
Fitnesscenter mit Trainingsraum
Inklusive Frühstück
Außenpool
Bankettsaal
Chemische Reinigung
Concierge
Flughafentransfer
Geschäftszentrum mit Internetzugang
Konferenzräume
Mehrsprachiges Personal
Tagungsräume
Tennisplatz
Wäscheservice
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Ausstattung der Zimmer
Familienzimmer
Nichtraucherzimmer
Gut zu wissen
HOTELSTIL
Gutes Preis-Leistungs-Verhältnis
Zentral gelegen
HOTELKLASSIFIZIERUNG
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Hotelangebote

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76Einiges gut zu Fuß erreichbar
Bewertung: 76 von 100
35Restaurantsin einer Entfernung von maximal 0.5 km
6Sehenswürdigkeitenin einer Entfernung von maximal 0.5 km
348Bewertungen
948Fotos
11Fragen & Antworten
3Zimmertipps
Bewertungen von Reisenden
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Eher hochklassiges Hotel, dass wir in der Nebensaison zu einem sehr guten Angebot gefunden haben. Befindet sich in einer noblen Gegend von Sardinien, die sehr gepflegt und gut gelegen ist. Privater Strand war leider zu. Ansonsten alles top. Zimmer werden bis zu 3x am Tag
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Antwort von sheratoncervohotel, Manager im Cervo Hotel, Costa Smeralda Resort
Beantwortet: 18. Okt. 2018
Dear Nina M, Thank you for taking the time to share your feedback regarding your recent stay with us. We are so happy to hear that you were extremely satisfied with the level of service received from our team members. Here at the Cervo, we do everything in our power to provide our guests with a quality experience and wonderful memories. We would love to inform you that our beautiful hotel is open all year round. Porto Cervo in winter is even more INTRIGUING, and if you are a nature lover, this is the right place for amazing walking excursions and trekking. We look forward to welcoming you soon in Costa Smeralda The Management
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Wir hatten sehr hohe Erwartungen an dieses doch eher teure Hotel. Die Zimmer waren klein und die Stufe zum Badezimmer so hoch, daß wir nachts immer die Beleuchtung an hatten. Der Balkon war sehr klein mit ein paar billigen Stühlen. Von "Luxus" keine Spur. Alles extrem
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Antwort von sheratoncervohotel, General Manager im Cervo Hotel, Costa Smeralda Resort
Beantwortet: 12. Okt. 2017
Dear Oskareimermacher, Thank you for sharing your experience in TripAdvisor, we appreciate every suggestion that may help us to enhance our services. The principal purpose of our hotels is the happyness and the satisfaction of our guests and we collaborate to make them feel like home; for that reason it is disappointing to read that we were not able to meet your expectations. If we had known that you didn’t feel comfortable in your room we would have found for sure a better solution. The Cervo Hotel is situated in a luxury village so the prices are carefully benchmarked and they reflect the location and the five-star service that we offer. The hotel style (designed by the famous Architect Vietti) reflects the entire style of Costa Smeralda, in few words the intent is to transmit luxe trough simplicity. We apologize for the lack of accuracy in not telling you about the Cervo Tennis Club, there was probably a misunderstanding because I want you to assure that our staff works attentively in promoting all the services that our Resort offers. We are pleased that you enjoyed the boat trip to our private beach “Li Nibani”. However we do not have a restaurant there, a take away service is available to the clients that want to have lunch at the beach. At the end of all, it still remain your unsatisfactory experience and we all hope that you would decide to come back to the Cervo Hotel and to give us the opportunity to show you the uniqueness of Costa Smeralda and how we can make your experience memorable. Kindest Regards from Porto Cervo Marco Gaggioli Resident Manager
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Gespielte Freundlichkeit an der Rezeption passt zum Ganzen. Was wir erlebt haben bei unserer Ankunft schreibe ich hier besser nicht- wäre aber auch zu lang. Die Fotos im Internet stimmen mit dem Original nicht überein - der Poolbereich ist für einmöchtegern-5-Sterne-Hotel ein
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Antwort von sheratoncervohotel, General Manager im Cervo Hotel, Costa Smeralda Resort
Beantwortet: 27. Sep. 2017
Dear Gudrun H, Thank you for sharing your traveller’s impression on your trip to Sardinia. It seems that your experience wasn’t up to your expectation and we are sincerely sorry to hear that. We take into great account your comments and entered a comprehensive note about them in your guest profile, in the event you will be back in Costa Smeralda as our guest. We are here to provide our guests with a memorable 5 stars service stay and we are doing it with our utmost commitment and endless passion for luxury hotellerie since the early ’60. Best Regards, Marco Gaggioli Resident Manager
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Das Hotel liegt in dem "künstlichen" Ort Porto Cervo. Es empfiehlt sich, einen Wagen zu mieten, denn außer einem guten Restaurant und einer Vielzahl Boutiquen der bekannten sündhaft teuren Luxuslabels (mit nochmaligen Porto Cervo Zuschlag), gibt es nichts zu sehen. Wer zu
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Beantwortet: 12. Juni 2017
Dear KDHRTM, Thank you for choosing Cervo Hotel Costa Smeralda Resort and for sharing your review on TripAdvisor. The Cervo Hotel is a haven of refined simplicity, which perfectly blends with the surrounding nature and the typical style of the Costa Smeralda. The hotel’s exclusive sandy beach is located in a wild and almost hidden corner surrounded by Mediterranean vegetation. We are happy to learn you enjoyed your experience with us and that all your wishes were fulfilled. The Cervo Hotel is renowned for its attentive and personalized service provided by a team committed to making all our guests feel truly welcome and satisfied. We always share guests’ comments, including yours, with the entire Staff with the aim to achieve the highest level of engagement. We are glad you appreciated the breakfast variety and the room service’s speed as well as the bathroom facilities, the daily change of fresh towels and the tranquillity of the beach. However, we are sorry to learn that we were not able to meet all your expectations on our fitness corner by the swimming pool, it’s more oriented on cardio-exercises, but thank you for you kindly suggestion that will help us to improve all the equipment on the area. Next time you are around, it would be my pleasure to accompany you personally and to show you around our bigger and well-equipped gym together with a larger swimming pool at the Cervo Tennis Club, just 3 minutes walking distance from the main building, totally complimentary for our guests. Thank you once again for staying with us and we hope to have the opportunity to welcome you again at Cervo Hotel and make you fully appreciate your experience with us. Best Regards, Marco Gaggioli Resident Manager
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Wir hatten gedacht, dass ende Mai ein ganz guter Zeitpunkt ist, um dieses Hotel für 2 Wochen zu buchen. Es war ein falscher Gedanke. Die meisten Läden machen erst auf oder später. Viele Einrichtungen des Hotels sind noch geschlossen. Dafür ist der Preis mit ca. 200 Euro pro
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Hi, We stayed at this hotel in September, we had 2 cocktails on arrival which cost £52! After this experience we ate out every day and evening. There are a few places nearby which are much cheaper, one is a nearby pizzeria adjacent to the main road (near the supermarket) which we went to at lunchtime,they also give you snacks with your drinks. There is a good restaurant which is not cheap but substantially cheaper than the hotel called Fior D’Acqua by Shergan, (it’s upstairs in a small complex) which is across the main road (again, near the supermarket) the menu is fairly varied and the staff and ambience are pleasant. Finally you could also try Zamira Lounge, which is in the Hotel Cervo complex which is pleasant for lunch, they have smoked salmon salad toasties etc. I can’t vouch for these places being open in April, fingers crossed.The Hotel Cervo have good hot breakfasts and cold items are all self service so fill up before starting your day!
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Since the private beach and outdoor pools are seasonal, I would like to ask if these are still available in October Thanks
Dear Avenr1234, Thank you for contacting us. Our private beach at Li Nibani exclusive bay will be closed on September the 30th, while the swimming pool facility will be available until October the 15th. For any further assistance or question you might have please feel free to contact us anytime. Best Regards, Cervo Hotel Costa Smeralda Resort
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Can you use the beach facilities of the other starwood hotels e.g. Cala di Volpe?
Yes we just called each hotel to ask you must go the hotels are absolutely fabulous we had lunch in both both hotels are eye watering prices to stay but a must we are staying at the Cervo again but will be spending the whole week between the hotels. Enjoy 😊
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123
"Besser ein anderes Hotel wählen"
"möglichst oben"
"Zimmer sind gegen den Gang hin eher Laut und haben im Eingangs Bereich Stufen"
PREISSPANNE
$ 134 - $ 907 (Basierend auf den durchschnittlichen Preisen eines Standardzimmers)
AUCH BEKANNT ALS
cervo hotel, costa smeralda hotel porto cervosheraton porto cervo
STANDORT
ItalienSardinienProvinz Olbia-TempioArzachenaPorto Cervo
ANZAHL DER ZIMMER
80
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