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B&B Zuzabed

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Nutzer (293)
Zimmer und Suite (206)
Speisesaal (42)
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Kostenloses Highspeed-Internet (WLAN)
Inklusive Frühstück
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Klimaanlage
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Sonderpreis:10 % Rabatt auf den Zimmerpreis

Standort

Vollbild
100Sehr viel gut zu Fuß erreichbar
Bewertung: 100 von 100
776Restaurantsin einer Entfernung von maximal 0.5 km
202Sehenswürdigkeitenin einer Entfernung von maximal 0.5 km
811Bewertungen
453Fotos
14Fragen & Antworten
3Zimmertipps
Bewertungen von Reisenden
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Das B&B liegt zentral beim Rossio an einer Strasse, die eine Treppe ist. Sie ist einzigartig mit kleinen Restaurants etc, Tolles Frühstück an grossem Tisch wo man andere Gäste treffen kann und den Besitzer Luis und/oder seine Mitarbeiter Anna und Diego. Oft haben wir volle zwei
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Antwort von ZUZABED, Owner im B&B Zuzabed
Beantwortet: 14. Jan. 2018
Good evening dear Cleaudia and Happy New Year! With great thanks for such positive words to share with others about your stay at the Terrace room in Zuzabed. A joy to read! As always, we enjoy knowing we played a role in your holiday time in the charming and old cobblestones streets of historic Lisbon. We love the title of your review, top B&B which is what we strive for all of our Guests comfort and time to relax and be pampered in our gorgeous city! Thank you for taking the time to share your experience with others so that they too can know first-hand what a stay, with us is like!! We look forward to greeting you again next time you are in Lisbon, hopefully not with the extreme cold unusual weather we had experienced during the days you were here last month. With kind regards, Luis Zuzarte
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Wir waren in einem Appartment untergebracht. Das war im Prinzip ok, allerdings ist die Einrichtung doch schon etwas verwohnt und die Wände müssten drigend neu gestrichen werden. Schön war, dass man viel Platz hatte und auch die Fenster sehr gut schallisoliert waren, so dass man
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Antwort von ZUZABED, Owner im B&B Zuzabed
Beantwortet: 6. Nov. 2017
Good afternoon dear jkfs111, greetings from always beautiful Lisbon, I am sorry to read your 4 days stay at the NEW Lisbon Suites was not pleasant. I would like to take an opportunity here in this public forum to state that as a courtesy in the future, please let my staff or myself directly know about your dissatisfaction so we have a chance to rectify any issues, problems etc. while you are still staying with us. This is the first time I hear about your concerns and am puzzled why you never considered telephoning me on the courtesy Zuza phone given to all Guests for their convenience. After I read your comments, it was a bit of a challenge to match your Trip advisor user name with your reservation. After a detailed search, if I am correct by your hometown and stay in September when you paid 60€ per person each night during high season and for a super Patio Suite at the Zuzabed Lisbon Suites in the very heart of Lisbon historical city center. Therefore, I hope this response is directed to the right person. Unfortunately, Zuza may not be for everyone. This property is advertised as self-catering Suites/apartments but for extra comfort of our Guests we do provide daily breakfast (a great service and not common on this accommodation type all over the world and as many guests commented to us: this is a great plus). What fails to amaze me is the sudden amnesia with all the breakfast items served, usually Guests tend to forget when they want to imply that the breakfast is just "a little something" (?!?!?!) For future Guests please know that at Zuzabed Lisbon Suites we provide the daily following breakfast selection including the fresh bread every morning at your door which includes the famous and classic Portuguese bread rolls: - 2 types of bread - Butter - Ham - Cheese - Plum jam - Orange jam - Strawberry jam - Peach jam - Honey - Cakes selection - Juice (5 different flavors randomly selected everyday) - Cereals - Yogurts (5 different flavors randomly selected everyday) - Eggs - Fresh fruit selection (orange, apple, pear, kiwi) - Coffee - Milk - Chocolate milk - Tea selection (4 different types randomly selected everyday) - Sugar - Salt / pepper Most of the items we buy almost daily to ensure a perfect start of the day to our Guests. The nominal dishwasher fee was instituted over two years ago for sanitary and hygienic purposes. Before making your assumptions about our process, I would like to inform you that our Housekeeping staff do run a dishwashing cycle after each booked Guest. This small fee was put in place due to the overzealous use of water for a couple of dishes and mugs by several Guests in the past. Many times, soiled dishes were left behind for our Housekeeping to clean and it was becoming a very costly issue as you can imagine. I'm sure you can understand that a big box of washing detergent is not cheap. We determined the cost to each capsule in a fair and thoughtful manner by much research and the cost charged obviously doesn’t pay only the capsule (includes the water as well, energy and the machine use). For those that don’t want to spend the 3€ to wash a couple of dishes and coffee mugs. We do provide FOR FREE hand soap and additional utilities for hand dishwashing. To hear it's "outrageous, yes, it is to hear all these veiled accusations. With regard to the shower curtain, I have personally examined the questionable curtain and again want you and Future Guests to know we wash and/or replace old and worn shower curtains frequently. The bathroom tile was placed in the building in year 2014 and is not worn or tired looking. Fresh paint is applied during the slow season not in the height of the travelling public season, as I think it’s easy to understand. I appreciate your comments and clearly want to express that my staff and I are extremely conscientious about cleanliness and a cozy and comfortable environment for you to enjoy. We are open to constructive criticism, yet we do ask the favor of a dialogue in person. It gives us chance to fix or address a problem or concern during your stay not after!! I must say it's frustrating from our point of view as we work hard every day to make your holidays the best they can be and honestly, I think that can be achieved also with Guests comments/remarks during the stay, so we can help you to have the best time with us. It is our livelihood and we want happy Guests to be relaxed and to take in all the beauty surrounding them. We even try to accommodate early check in arrivals like yourselves had landed at 8:15am. The usual check in time is 2pm and we make every effort to prepare your room, so you can get settled and start your vacation. Finally, in closing, I spoke to Diego, one of my staff at length about your stay and he noted that he saw you almost every day and when he asked you how everything was you replied all was okay with a smile and in a very friendly way. You can imagine our surprise when reading your review!! Contrary to your smiles and positive responses. Why not speak to us about your issues? We want to hear your thoughts good or bad. Therefore, I am extending my request for you to please contact me at my business email to directly summarizing your concerns. I am hopeful that you do this, so I can respond to you personally and apologize for any discomfort or issues that arose during your time with us. We want all of our Guests to begin and end their vacations with positive memories and good times. We want to be available to you to address any complaints, problems, issues, whatever the case may be. We want to make our business better where it can be. That means our Guests must feel open and comfortable to share their honest feelings with us during the stay instead of “hiding” behind a TA nickname quite often making difficult to us to identify the Guest that decide to write an anonymous review. In turn, we will try to see what went wrong and correct it if necessary. Thanks for your time and staying with us in the heart of the city. I look forward to hearing from you; you have my email address. With my sincere wishes Luis Zuzarte
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Lieber Luiz... nochmals vielen Dank für die herzliche Betreuung während unseres Aufenthaltes! Ein warmes Willkommen in einer wunderschönen Stadt und ein schönes Appartement zum Relaxen mitten im Leben des Bairro Alto. J&S
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[deutsch; english version below] Unser erster Besuch in Lissabon, Wir fanden dieses B&B im Internet und waren von den Bewertungen beeindruckt. Aber stimmt auch alles, was hier geschrieben steht? Wir buchten für 3 Übernachtungen im Terrace Room und - um es vorweg zu nehmen: Wir
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Wir waren im Mai für 7 Tage in Lissabon und mir gefiel besonders die morgendliche Unterhaltung mit anderen Gästen und Luis, Diego oder Anna mit denen man sich über geplante oder erlebte Aktivitäten austauschen konnte. Mit Hilfe der Zuza App haben wir alles gefunden und neues in
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Albenkategorien
Alle FotosNutzerZimmer und SuiteSpeisesaalFamilien- und Kinderbereiche
View from the terrace.
Professionelles Foto – exklusiv in Auftrag gegeben von TripAdvisorB&B Zuzabed
The Vintage Room at the ZUZABED & Breakfast B&B, Apartments and Villas
Professionelles Foto – exklusiv in Auftrag gegeben von TripAdvisorB&B Zuzabed
The Terrace Garden Room at the ZUZABED & Breakfast B&B, Apartments and Villas
Professionelles Foto – exklusiv in Auftrag gegeben von TripAdvisorB&B Zuzabed
The Terrace Garden Room at the ZUZABED & Breakfast B&B, Apartments and Villas
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We booked a patio suite....not the same as a double room...which will be in the main guest house in the Bed and Breakfast...itsrlf..
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Can Luis check his email accounts for an email from Tim? Thank you very much.
Good morning dear kiarmuid, Can you please be more specific?!?!? Yesterday I was answering emails until 1am (Portuguese time) and I don't recall any Tim. Maybe you can resend the email?! Kind regards, Luis Zuzarte
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Good afternoon dear Irene, I think I've already answered you via email, correct?! Kind regards, Luis
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Good afternoon dear reeni9, greetings from always beautiful Lisbon, Thanks for your message and interest on ZUZA Accommodations. You'll be most welcome to stay with us here in the very heart of Lisbon historical city center. Answering to your question... you can book a room/suite for two persons but if later you want to add a 3rd person to the reservation that will be possible if the the room/suite previously booked may accommodate a extra bed. Obviously that will be a extra cost per night for the 3rd person. The options that may accommodate 3 persons sleeping in the same room/suite are: - COZY SUITE (at Zuza Guest House) - TOP SUITE (at Zuzabed Lisbon Suites) - ZUZA VILLA ROSA (1 cottage may accomodate 3 persons) All the other options are for a maximum occupancy of two persons per room/suite I don't know your travel dates but I kindly invite you to visit the ZUZABED webiste from where you may see the still possible availability, prices and additional information for each option available. ... and if you decide positively you should place your online reservation from there. Any additional information you can write me directly also from there using the CONTACTS & MORE link. I'll be pleased to answer to all your questions. RESERVATIONS ARE ONLINE FROM OUR WEBSITE • The online reservation system updates prices automatically depending on availability • All Zuza properties are located in the very heart of Lisbon historical city center. Looking forward to meet you here in Lisbon. Kind regards, Luis Zuzarte
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Good afternoon dear Diane, greetings from always beautiful Lisbon, Thanks for your message and interest on ZUZA Accommodations. You'll be most welcome to stay with us here in the very heart of Lisbon historical city center from August 21st once I do have availability for the nights you plan to visit us. If you want to stay all together in the same room/suite, you may decide for the COZY SUITE (at Zuza Guest House) or the TOP SUITE (at Zuzabed Lisbon Suites). Both of these options with daily breakfast included and private ensuite bathroom. For the same travel dates we do have other options available but only for 2 persons per room/suite. I kindly invite you to visit our website zuzabed from where you may see the still possible availability, price and additional information about the room available. ... and if you decide positively you should place your online reservation from there. RESERVATIONS ARE ONLINE FROM OUR WEBSITE • The online reservation system updates prices automatically depending on availability • All Zuza properties are located in the very heart of Lisbon historical city center. Looking forward to meet you all here in Lisbon. Kind regards, Luis
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"Der Terrasse Room ist wegen der Terasse sehr zu empfehlen."
"Toller Blick von der Terrasse. Es gibt Zimmer mit und ohne eigenem Bad."
"Zimmer mit Balkon hat eine tolle Aussicht. Lärm durch die Lage an der Fussgängerzone und dem Restaurant hörbar."
AUCH BEKANNT ALS
zuzabed & breakfast bed and breakfast, suites and apartmentszuzabed & breakfast b&b, suites and apartments hotel lisbon
STANDORT
PortugalZentral-PortugalLisbon DistrictLissabonChiado & Carmo
ANZAHL DER ZIMMER
14
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