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Sunwapta Falls Rocky Mountain Lodge

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Hwy. 93, Icefields Parkway Box 97, Jasper Nationalpark, Alberta T0E 1E0 Kanada
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Flughafen Kamloops281 km
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Das Hotel ist sehr rustikal und liegt wunderschön direkt am Icefields Parkway (ca. 45 min von Jasper entfernt). Wir hatten einen Bungalow mit 2 sehr bequemen Queensize Betten. Die Bungalows haben einen kleinen Sitzbereich auf der Veranda und liegen sehr ruhig. Die Ausstattung
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Antwort von mcorlett, Director of Sales im Sunwapta Falls Rocky Mountain Lodge
Beantwortet: 22. Sep. 2018
Hello Kerstin3965! Vielen Danke! I'm sorry to say that is about all the German I can remember :) Thanks so much for taking the time to leave a thorough review, for giving us 4 circles, and for choosing our place to stay out of all the places you could have chosen in Jasper National Park! I agree the room decor is rustic. We do have plans to update rooms, and in fact a few are updated. We wanted to make sure our selections were in keeping with the style and area. I'm SO HAPPY to hear that you were able to tell us what was wrong the first night, and that we were able to turn the experience into a positive one. Sometimes people feel fearful to complain, but we very much appreciate the chance to get feedback that we really need to hear! You are right, the state of your room the first night is an exception. We have VERY tight housekeeping practices here to ensure that all rooms are not only cleaned but double checked by a room checker who is wholly responsible for allowing a room to be occupied by guests. The goal of our housekeeping department is to put so much care into their cleaning that guests feel at ease, can relax, and feel respected and honoured for choosing us. Your second room's condition is definitely in keeping with our values and mission in housekeeping. A few more comments for readers: Evening Dining: This year we tried something new in the dining room. We switched from our a la carte menu to a prix fixe. The prix fixe menu is a 3 course menu for $39.95, which we feel is very high value given the quality of food and menu choices (choice between 4 appetizers, 5 mains, and a delicious in-house berry crumble house made mascarpone!). Individual items on the menu can be purchased instead for those that prefer a lighter meal. We generally add a special as well to keep the menu more interesting for multiple night stays. You are also very correct in assuming that our food doesn't come out of a bag. We do NOT purchase pre-made meals. Even our daytime deli is filled with house made soups, fresh sandwiches and salads. To keep up to date on our menus, please visit our website at sunwapta.com or keep up to date on facebook @SunwaptaFalls. You do need reservations or dining, but not for lunch or breakfast. Even if you're not staying with us, you can ALWAYS eat with us :) To make reservations: e: info@sunwapta.com p: 888-828-5777 / 780-852-4852 Facebook Messenger @SunwaptaFalls Internet and Cell Service: There is no cell phone reception basically for 170km between Lake Louise and Athabasca Falls, just 25km north of us. While we do have wifi internet for free, due to our location the best we can get is satellite internet, which is slow, very unreliable and sometimes not available due to reasons outside of our control. It is not strong enough to stream video, but you should be able to check email, or message friends and family on social media. I like to say that if you need high speed internet for work or pleasure, then we're not a good pick for a place to stay. There are 22 other hotels in Jasper National Park, and at least 17 of them have access to regular high speed internet and at least cell service for data usage. Handicap Rooms: We are not equipped for accommodating people with serious handicap. We do have a couple of rooms that are wheelchair accessible (rooms 25 and 29 only bookable on our website), but it's best to contact us first so you can ask all the questions you need to ask to feel safe, secure and properly accommodated. We answer all of our own phones, emails and social media contacts! e: info@sunwapta.com p: 888-828-5777 / 780-852-4852 Facebook Messenger @SunwaptaFalls Why Stay? Sunwapta is an ideal location if you're looking for a wilderness fee with walks and hikes right from your front door, a genuine caring and attentive staff, with some wonderful ambience and food :) It's a nice spot to base your sightseeing from, to get lots of advice and pointers (we can even book everything for you!), and to spend more time connecting with nature and your loved ones with less distraction. Thanks again Kerstin! We so much appreciate you staying with us, speaking with us, giving us that second chance, and also for your lovely review! Matt Corlett e: matthew@sunwapta.com Director of Sales Sunwapta Falls Rocky Mountain Lodge
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Wir waren (zum Glück nur) eine Nacht in der Lodge. Das Personal war stets freundlich, aber leider macht das nicht alles aus. Die Zimmer sind von der Größe und der Ausstattung in Ordnung; jedoch war die Sauberkeit nicht sehr in Ordnung. Im Bad lagen noch viele Haare rum und auf
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Antwort von mcorlett, Director of Sales im Sunwapta Falls Rocky Mountain Lodge
Beantwortet: 22. Sep. 2018
Hi SaHer91! This is so sad! Oh my... we really messed up with your stay here. It's not acceptable. And you are right, by the sounds of it your room was filthy and that is disgusting! Again unacceptable and certainly not to our standards and long standing 40+ year reputation and the many housekeeping awards we have won over the years. And the food too? Good god... we have exactly the opposite reputation and I can assure you we don't buy pre-made meals and simply reheat them... The restaurant is usually a highlight of a stay! Did you have a chance to meet with a manager while here? I know there is probably nothing I can do to change your heart about us. We are not here just because there are no options. We are here because normally speaking we deliver exceptional experiences not terrible ones. It is our mission to strive to provide the best experience possible. I can assure you there is not a single person here that doesn't continually work to their best effort to deliver memorable experiences. I'm so sorry we missed so many ways with you and your stay was ruined. What can I do to to make it up to you now, and to show you our true heart? That is my only desire. Please email me directly! Matt Corlett e: matthew@sunwapta.com Director of Sales Sunwapta Falls Rocky Mountain Lodge
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Dies Lodge war unser Ausgangspunkt für Besuche auf dem Athabasca Gletscher, Banff, Jasper und die umliegenden Seen. Liegt direkt am Icefield-Parkway. Zimmer in kleinen Bungalows, groß, sauber. Frühstück mal ohne Toast sondern mit Mischbrot, sehr lecker. Service super, auch der
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Das Entree ist grausam. Eisbären, Grizzlies, Elche und zentnerweise Kitsch für alles und jeden. Was noch fehlt ist die Kuckucksuhr. Im äußersten Winkel des Verkaufsraums befindet sich die Hotelrezeption mit einem separaten Zugang bzw. Ausgang, so daß man sich bei der
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Malerische Lodge in Gehnähe zu den Sunwapta Falls, mitten im Park gelegen. Einzelne Bungalows mit sehr schönen Zimmern. Sehr sauber. Neben der Rezeption ein Souvenirladen mit großer Auswahl. Hervorragender Service, freundliches Personal. Sehr gutes Frühstück, gutes Restaurant.
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Alle FotosNutzerZimmer und SuiteSpeisesaalPool und StrandFamilien- und KinderbereicheBusinessbereich und Veranstaltungsräume
View from room
The beautiful views of the forest from the Verandah outside our room!!
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Air conditioned?
Thank for your question! We do not have air conditioning in our rooms because temperatures drop fairly low overnight, even in the summer months! We do provide fans for each room if they decide it is a little bit warm.
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How much does overnight parking for one car cost for guests?
Absolutely nothing! It's free to park :)
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How much does overnight parking for one car cost for guests?
No charge to park - it's totally free!
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Hi Carolyn! So sorry for the delay - we weren't receiving notification of questions! It's been the highest pre-bookings of any year to date for most of the Canadian Rockies. The best thing to do, if you haven't already, is call us. We can't release our full availability online so sometimes we still have a room or two left! The internet service is the BEST that we can get. But it is unreliable because it is satellite internet. There is no cell phone reception either. If you require internet and phone reception, please choose another hotel in the town of Jasper, as we just can't guarantee the internet will work. It's usually good enough for email or social media but not for video or high bandwidth demand. You can always join us for breakfast and have something simple, like choosing individual items. The closest grocery store is in the town of Jasper, about 53km from us. Thanks for reaching out... and so sorry for the delay!
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Can I bring my dog?
Hey Ninemile... I imagine you've already stayed or have your answer, but we just received notification of your message. So sorry for the delay! Yes, we have pet friendly rooms :)
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12
"Die Cabins am Rand liegen direkt am Bärenwald !!!"
"je Näher an der Rezeption, desdo besser der WLAN Empfang."
"Cabin wählen, kein kleines Zimmer. Wenn möglich, auf Veranda mit Sonnenseite bestehen."
"Etwas weiter von der Strasse."
PREISSPANNE
$ 170 - $ 280 (Basierend auf den durchschnittlichen Preisen eines Standardzimmers)
AUCH BEKANNT ALS
sunwapta falls rocky mountain hotel jaspersunwapta falls hotelhotel sunwapta falls
VORMALS BEKANNT ALS
Sunwapta Falls Resort
STANDORT
KanadaAlbertaKanadische RockiesJasper Nationalpark
ANZAHL DER ZIMMER
50
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