Hi Scotslass2963,
I as part of a group of 16 golfing friends stayed at The Fort for a night and during our stay did dine in the restaurant in the evening. I found ALL the staff to be friendly courteous and very helpful, and we had several round of drinks delivered to the table without mishap or anyone's heads being decapitated,.
All the food delivered to the table was outstanding and piping hot and was even asked if we would like some more.
I find your request to have a member of staff to be given her P45 as outrageous and totally unacceptable.
You do not know this member of staffs circumstances and I feel for her as I would assume she would be reading these hurtful and very personal comments.
I will hopefully go back to The Fort myself and dine again sometime and receive the fantastic service i got from (The Older Lady) who was in my honest un biased opinion, a darling !
I have been a customer of the fort for a lot of years and have found nothing but exceptional customer standards, Irene who is also a personal friend can't do enough for her customers, she goes above and beyond making sure all customers are attended in a professional manner, i hope Irene and gene have a fantastic retirement as they both deserve it after dedicating over 30years providing the fort with a friendly welcome and professional service. I think scotslass2963, should stay at home in future, as after reading her reviews, no place seems to meet her standards!
This person obviously has a major problem.If any establishment carried on this way they would not have any customers.The lady she criticised is one of the friendliest people you could meet.
My review my experience therefore my opinion ...
The whole purpose of Trip Advisor (correct me please if I am wrong ) is for
'YOUR' review of ' YOUR' visit ... I have stayed in hotels and eaten in restaurants that people have had a bad experience but I have enjoyed ... That is how it rolls ...
If you personally have an issue with my review then take it up with Trip Advisor .. They checked it before they made it public ...
I don't see that there is a question here to answer. I had a bad experience of this venue in the company of an elderly lady who found the atmosphere uncomfortable and intimidating. We were only sorry the staff had not warned her when she made the booking earlier in the day. On this occasion we simply couldn't stay.
Erhalten Sie eine Antwort von den Mitarbeitern und früheren Gästen des The Fort Hotel.