Yes I’m afraid that he sold me a ring and then enlarged it, only to discover that it wasn’t even soldered at the back and was glaring and also gone out of shape! It cost a lot of money here to get it sort of put right and I had to fight for 9 months to get £46 towards the repairs here. Everything is friendly and fine until something is discovered and then they are not allowed to send monetary refunds! Suggested tat I send my ring to USA and get it out right! Unbelievable!! Beware!

Hi Diana, the gem you are referring to is called Green Spinel. We have a wonderful selection. I will send you some picture options to your email. Have a great weekend.

Sadly, your story is not unique. The best you can hope for with this store and family is that they will give you a store credit- which is worthless since they will just sell you another piece of fake jewelry.

That's their M.O. They DO NOT stand behind their products...they are only interested in taking your money. They damaged jewelry that that they were supposed to fix, and refused to make good on it. They also sold fake/synthetic jewelry passing it off as real. Their "appraiser" is not a certified gemologist and provides false "appraisals". You should try to get your ring back - they have "locations" in various places, and unfortunately it may come down to a lawsuit to try to get your ring back. They are the shadiest of all jewelers. I don't mind spending money on fine jewelry, as long as the jeweler is honest with what I am buying.

I would try contacting Vinnie directly to see if you could get results.

Thank you for showing interest in our store. We we located not too far from the Cruise Terminal. Keep walking straight, you will pass a liquor store call Smoke n Booze. We are diagonally opposite that. It is a green canopy and you will see balloons hanging from it. You cannot miss it. Looking forward to seeing you on the 29th of December. Going to have a nice gift ready for you. Till then, safe travels.