Hola, Gracias por compartir su sincero comentario sobre nuestro tour. Me alegra leer que tuvo una buena experiencia con nuestro Lokafyer en Berna. En lo que respecta a la parte histórica del tour, lo dejamos muy claro tanto en el recibo de la reserva como en el correo electrónico de confirmación del tour que le enviamos antes del mismo. Hacemos todo lo posible para que nuestros viajeros entiendan el concepto único que hay detrás de los tours de Lokafy y asumimos que los viajeros eligen nuestros servicios en consecuencia. Esperamos poder completar su próxima aventura con Lokafy. Si decide realizar otro tour en el futuro, Lokafy ofrece tours en más de 300 ciudades de todo el mundo. Además, los Lokafyers hablan más de 30 idiomas, por lo que nuestra comunidad global espera poder ayudarle la próxima vez que nos visite. Buen viaje. Saludos cordiales, Marnelly Lokafy.com

Hello, Thank you for the amazing review! I am overjoyed to hear that you had such a wonderful experience with Mitch in Bern. Our mission at Lokafy is to help travelers connect with locals, creating an unforgettable memory and a lasting experience just like having a friend, and it is delightful to hear you experienced that. Mitch will be delighted to hear you recommend the experience so highly. Your review is greatly appreciated by the entire Lokafy team. We are active in more than 300+ cities around the world and Our global community of Lokafyers speaks many languages, so please get in touch with us next time you travel - we look forward to organizing your next adventure! Safe Travels! Regards, Marnelly Lokafy.com

Hello Anastasia, We apologize for the delay in responding to your review. We do not get automatic notifications for reviews on Trip Advisor. I am sorry to hear that your tour did not go as you expected. From your review, it seems as if perhaps you would have preferred a professionally guided tour rather than a Lokafy tour. In all of our information, we outline that we provide unscripted walking tours through a city with a local - just as you would see a city if you had a friend showing you around. Lokafy allows travelers to connect with locals, and learn about the city from their perspective; things like what it's like to live there, advice on their favorite restaurants, and also connecting on a personal level. As they are not professional tour guides, we do not require Lokafyers to have a detailed knowledge of the city’s history. We hope that the conversations you had with your Lokafyers helped you connect with them on a personal level. We hope that you feel confident to try us again in the future- we will make sure that we only match you with someone that meets your requirements so you can truly experience what Lokafy tours are about. We are active in more than 300+ cities around the world, so we hope to organize tours for you again. Safe Travels, Regards, Vinita Lokafy.com